Guidelines

Values

Welcome to TBS Swiss, where people are the focus – be it as a valued customer, committed employee or trustworthy partner. Our daily work is characterized by absolute customer orientation. Get to know Theo, our virtual sales expert, who will accompany you through the entire purchasing process.

Our aim is to present you with the best possible solution as conveniently and simply as possible. With efficient and complete problem-solving approaches, we not only fulfill your wishes, but also create the basis for a long-term partnership - Solutions Build Trust!

Professional competence, integrity, quality and data protection are the cornerstones of our trust. We rely on innovation and intelligent process optimization. Our innovation leadership and motivated employees ensure that we are always up to date.

Our global strategy is reflected in sales activities in all markets around the world. By focusing on our strengths, the world's markets have become our home

Guidelines in accordance with the TBS Swiss values

• Competence: At TBS Swiss, professional competence comes first. Our employees are highly qualified and have in-depth knowledge to ensure that we can provide you with the best possible advice and support.
• Price/Quality: At TBS Swiss we attach great importance to the quality of our machines. We strive for outstanding quality in all aspects of our business, be it machine selection or customer service. Our goal is to offer you the perfect machines at the best possible price.
• Integrity: TBS Swiss acts with integrity and ethically. We create a trustworthy reputation by acting honestly and transparently in all business matters.
• Customer orientation: The focus at TBS Swiss is clearly on your needs. Your satisfaction is our priority and we strive to provide solutions that meet your needs and expectations.
• Customer-centric use of AI: TBS Swiss uses Theo, the AI ​​technologies, to make the sales process as customer-oriented and convenient as possible. By analyzing customer data, we offer personalized solutions and precisely anticipate your needs.
• Innovation leadership: As an innovation leader, we use the latest AI technologies to continuously improve the sales process. We are doing pioneering work and finding new ways to optimally use AI to meet your needs.
• Data protection and security: TBS Swiss ensures that the use of AI in the sales process meets the strictest data protection and security standards. The integrity and confidentiality of your data have the highest priority.
• Sustainability: Our commitment to sustainable business practices is reflected in the responsible use of resources and the formation of long-term partnerships.